Terms & Conditions

Terms & Conditions

About these terms

These terms explain the basic agreement between you and Okay Business when you create an account, use the platform, subscribe to a plan, buy an add-on, submit a directory listing or use a business portfolio.

Your account

You must provide accurate information, keep your login details secure and use the account only for lawful purposes. You are responsible for activity carried out through your account unless you promptly report unauthorised access.

Your business information

You are responsible for the accuracy of prices, products, stock, invoices, customer records, tax information, opening hours, contact details, directory content and any other information you enter or publish.

Subscriptions

Access to paid features depends on the plan and paid period confirmed for your account. A plan begins when payment is verified and the subscription is activated, unless a different start date is agreed.

Directory accounts

A directory account may have its own package and rules. The current directory package may be free, but we may introduce paid directory packages later. Any future charge will be shown before it applies to a new purchase or renewal.

Add-ons

Add-ons can have monthly, yearly or one-time pricing. Scope, delivery time and any third-party cost can differ by add-on. Where a custom quote is required, the agreed quote applies.

Payments

A payment is not treated as confirmed until Okay Business verifies it. Always use the payment instructions shown on the platform and keep your transaction reference or proof.

Lawful use

Do not use Okay Business for fraud, unlawful goods or services, misleading listings, impersonation, harmful content, unauthorised access, malware, spam, harassment, copyright infringement or activity that may harm other users or the platform.

Availability and changes

We aim to keep the service available, but maintenance, internet problems, hosting issues, security incidents or other events can cause interruptions. Features may be improved, replaced or discontinued when reasonably necessary.

Suspension or termination

We may restrict, suspend or close an account or listing for serious misuse, fraud, non-payment, security risk, repeated policy breaches, unlawful activity or failure to provide required verification. Where practical, we may provide notice or an opportunity to correct the issue.

Your content

You keep ownership of content you create or upload. You give Okay Business permission to store, process and display that content only as needed to provide the service and any public listing or portfolio you choose to publish.

Third-party services

Links, maps, social platforms, payment networks and other third-party services have their own terms and availability. Okay Business is not responsible for the independent operation of those services.

Liability

Okay Business provides business software and directory tools. You remain responsible for your business decisions, legal obligations, taxes, customer commitments, product quality, staff actions and records. To the extent allowed by applicable law, we are not responsible for indirect or consequential business losses caused by matters outside our reasonable control.

Changes to these terms

We may update these terms when services or requirements change. Material changes will be published on the platform. Continued use after the effective date means the updated terms apply.

Contact

If you do not understand a term, contact support before purchasing or continuing to use the affected service.

Your responsibility for business records

You are responsible for checking the accuracy of products, stock, prices, invoices, tax settings, customer records, supplier records and other information entered by you or your staff. Okay Business provides tools to manage records but does not independently verify every business entry.

Changes to plans and features

Features, limits and prices can change over time. A change will not normally alter a payment period that has already been confirmed unless required for security, law or a serious technical reason. Future renewals may use the current published plan and price.

Suspension and misuse

We may restrict or suspend access where there is fraud, abuse, unlawful content, repeated non-payment, serious security risk or conduct that harms other users or the platform. Where practical, we will explain the reason and provide a way to contact support.

Last updated: 2 October 2026
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