HELP AND ANSWERS

Frequently Asked Questions

Clear answers about Okay Business, plans, add-ons, accounts and day-to-day platform use.

GETTING STARTED

Getting Started

How do I list my business on Okay Business?+

Create an account, add your business, choose a package and complete the activation process.

How long does it take to get my business activated?+

Activation depends on payment confirmation and the selected start date.

ACCOUNT

Account

Can I update my business information later?+

Yes. Business details can be updated from your business workspace.

PRICING

Pricing

Can I change my plan later?+

Yes. You can move to another available package while keeping your business data.

Are there any setup fees?+

Package charges are shown on the Pricing page. Any separately quoted service or equipment is confirmed before payment.

Is there a long-term contract?+

Your access period follows the billing cycle and package duration selected for the business.

BILLING

Billing

How are payment confirmations handled?+

Payments are reviewed by Okay Business before the related package or add-on is activated.

ADD-ONS

Add-ons

Can I buy add-ons without changing my plan?+

Yes. Available services and equipment can be requested separately from your subscription plan unless the item is already included with your plan.

Who owns a custom domain connected to Okay Business?+

The domain remains owned and renewed by your business. Okay Business can assist with ownership verification, DNS and SSL setup when domain connection is included with your plan or purchased as an add-on.

How are custom quoted services or hardware priced?+

Where an add-on is marked as a custom quote, the applicable hardware model, service scope and price are agreed before payment and activation.

How do monthly add-on renewals work?+

A monthly add-on covers a 30-day period. Renewal can be requested near the end of the current period and starts after payment confirmation.

SUPPORT

Support

Where can I get technical support?+

Use the Contact page to send your question to the Okay Business team.

Still need help?

Send your question through the Okay Business contact form and our team will respond.

Contact Our Team
OKAY BUSINESS ON ANDROID

Okay Business for Android

Manage your Okay Business account on Android with secure access for registered Business Owners and authorised employees. The official app becomes available after signing in to a business account.

For Business Owners For Authorised Employees Secure Access After Sign-in